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Career Opportunities at ABNB

We are looking for a new member of staff to join the ABNB team:

Current status: Interviewing

Brokerage Manager

Permanent position

The successful applicant will be a dynamic, self-motivated, organised, enthusiastic and friendly individual capable of taking on the daily challenge of running a brokerage. A knowledge of boats and boating is key to the enjoyment of working in the brokerage.

Working in an open plan office, duties include all aspects of brokerage from initial enquiry through to sale completion, plus managing an office and the full-time & part-time members of the team.

Excellent face-to-face customer service skills with good written & verbal communication are paramount. The successful applicant will have advanced computer knowledge and be conversant with working on Apple Mac.

• Working hours 9.30 to 5.30 Mon-Fri and weekends.
• Salary (range £28,000 to £30,000) plus annual bonus. The role is not commission sales based.
• Holiday 33 days per annum including bank holidays & other public holidays.
• You will be expected to work some bank holidays and some weekends, with the only fixed holiday period being over Christmas & New Year.
• You would be directly responsible for full & part-time members of staff, and report to a Director.


Job Description Summary

Managing full & part time staff, including the office rota

Dealing with enquiries by phone, post, email and site visitors

Showing potential buyers over boats
Arranging appointments to view outlying craft
Taking details of a boat offered for brokerage

Ensuring adequate ownership paperwork is gathered
Boat vendor & purchaser liaison, including organising surveys liaising with surveyor & boatyard
Negotiating the sale between vendor & purchaser
Producing contracts & associated documentation
Liaising with Finance Houses
Boat logistics & moving

Ensuring good presentational condition of boats
Generating proposals to improve the service offered
Stock control of office consumables
Sharing in general office duties


Beneficial Experience

We'd like to know if you would be suited to the position of Brokerage Manager within ABNB and of course whether the job would suit you. To that end we'd appreciate knowing any relevant experience, including those in certain areas detailed below, you have gathered in your employment plus levels of responsibility acquired professionally and socially. You may not have all the attributes we are looking for but don't consider this a disadvantage as training will be given where necessary.

Management experience is a must and particularly management of a small team. Have you worked in an open-plan office? What size team have you managed? Have you worked for an organisation that operates 7 days a week?

Knowledge of boating is a must for any applicant and we'd like to know the extent of your boat handling experience, your history with boats & any maintenance know how!

Computer skills are essential, along with experience of an Apple Mac. What are your IT skills? What range of programmes and applications have you used? Do you use computers at work, and if so in what way? Are you familiar with the Internet & social networking sites?

Sales negotiation is a main part of the job. What professional experience have you in sales negotiation?

Dealing with the public is an every day duty, both on the telephone, by email and in person. What experience have you had in working with the public? You will need to communicate confidently and effectively with everyone of all backgrounds, both orally and in writing.

Generally
• You will be asked to keep detailed records and be able to operate effectively under pressure whilst dealing with frequent interruptions. Can you demonstrate that you have the ability to keep accurate records under pressure?
• Excellent organisational skills are essential with the ability to prioritise and manage a varied workload efficiently and keep to specified deadlines. Can you demonstrate that you have the ability to organise & prioritise?
• Be able to work as part of a team and be willing to help other team members in times of pressure. In a 7 days a week business we need to seamlessly pass the baton between team members, so that our customers receive a "joined-up" service - this requires excellent communication skills.
• Have the ability to maintain confidentiality for sensitive information or situations. Have you experience in handling confidential information?

Think you'd fit-in? Read about the current ABNB team

 

What we'd like you to do

To apply for the above position please email your CV to vacancies@abnb.co.uk. Tell us about yourself, including relevant experience, and why you would like to work for ABNB.

Please do not apply by post, telephone the ABNB office or use any other email address.

We look forward to hearing from you.


After application

If suitable, you will be asked to complete a simple questionnaire, which will be taken into consideration in the selection process. Following this, suitable applicants will be then called for a virtually-conducted interview.


Finally, we like to think of ourselves as a friendly, energetic & self-motivated bunch, and if you think this position would suit we'd like to hear from you.

 

ABNB Ltd, Crick Wharf, West Haddon Road, Crick, Northampton, NN6 7XT

© ABNB Ltd. Registered in England & Wales No: 07049299. Registered for VAT: GB 980 8084 981.

Directors: Paul T Smith, Sheila A Smith, Justin Green, Emma Green